We have seen a significant increase in SaaS usage among companies these past few years. We use digital subscription services to organize, communicate and solve our daily challenges. At the same time, we can see an even more significant increase in duplicates, abandoned subscriptions, and increased costs. What is the cause of this waste?
Today, we find data analysts and developers in the marketing department, so IT management is no longer merely a job for the IT department. We find competent employees in various departments across the company who drive digital transformation, which opens up cooperation.
Increased competence
Many companies are aware that IT competence is increasing and are present in different departments. They are also mindful that digital subscription services and tools are purchased from several sources and are spread throughout the company. For this very reason, it is essential to have a structured way of managing all subscriptions and digital services. Partly to get an overview and, at the same time, prevent unauthorized personnel from having access. This is what is called Subscription Management.
Today, employees in various departments use the same digital tool or service, increasing the probability of duplicates. Using many digital services is not an issue; it benefits efficiency and happiness at work. On the other hand, additional services entail security risks and increased costs. This can easily be avoided with a structured way of managing subscriptions and user licences.
The usage of SaaS has increased
During the pandemic, we have seen that the number of digital services has increased by 13%. It is mainly SaaS services that streamline communication. Still, many companies have also had to upgrade their existing services to gain access to more functionality. As the person responsible for purchasing SaaS services, there are a few things to keep track of:
- What services do you have, what do they cost, and when do they renew
- Terminate unused subscriptions to avoid unnecessary costs
- Remove access for an employee after termination of employment to ensure that company information does not fall into the wrong hands
“On- and offboarding of users has saved us a lot of time and headaches.”
Martin Björkman – Business developer at Founders Loft
Avoid unnecessary expenses
With the lack of a clear overview, it is easy for services and tools to disappear from the masses. Unnecessary costs are added to abandoned, forgotten, and unused subscriptions.
Many believe that managing subscriptions is something only the CIO should care about. But since this concerns all departments, all those responsible should be involved and work together. With shared responsibility and teamwork, you will get better transparency regarding costs and the use of SaaS services at the company.
Subscription-based business models were created to get us, customers, to spend more – and we do! With a solution like Substly, you can handle this more smoothly. You get a clear overview that facilitates collaboration between all departments at your company.
