Unused subscription services increase by 80% with each passing year


According to the 2020 SaaS trends report, SaaS waste increases by 80% yearly. At the same time, abandoned subscriptions are increasing by as much as 100%. The question becomes inevitable: What is the cause of SaaS waste?

SaaS waste – Software as a service being bought but not used

There are many simple explanations why companies today waste large parts of their budget on unused SaaS products: The availability and need for SaaS products are increasing are a usual explanation to the problem. But to claim that waste would increase just because the need for SaaS products increase is not valid.

Suppose you want to run a successful and sustainable company. In that case, the ambition must always be to work as cost-effectively as possible without spending money on SaaS waste.

According to the 2020 SaaS trends report, the average company wastes around $135,000 annually on SaaS tools they don’t need or use.

The cause of SaaS waste

Looking at subscription services from a more significant time perspective, it is not that strange that companies today waste money on SaaS services that they do not use. The growing need for subscription services is so new that only a few have yet had time to grasp the extent of its consequences.

Between 2018 and 2020, the average company’s total expenses on subscription services have increased by 50%.

A valid reason for the increasing SaaS waste is that companies do not have insight into their subscription services and costs. Therefore, they are unaware that they waste large sums of money every month. In Blissfully’s report, we find statistics that indicate that companies have much more digital services than they ever could have imagined.

Companies use 2-3 times more digital services than they think.

It’s easy to blame SaaS waste because your company is in an expansive or changing phase. Still, we should never accept wasted expenses as an inevitable consequence – If you can avoid waste, you should avoid waste.

How to stop SaaS waste

As the need to purchase digital subscription services for companies has increased, a need to manage and organize companies’ subscription services and recurring costs has also occurred. Sorting your regular expenses and subscription services in an Excel file is not enough these days.

The time has come for companies to start analyzing their digital subscription services and ensure an overall strategy on which services are used – by whom and for what tasks. Today, several companies offer SaaS management tools that make it possible to organize, analyze, and get a complete overview of your companies’ digital services, who use them, and what they cost.

Substly helps small and medium-sized companies get a complete overview of their digital services, who use them, and what they cost.

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